Privacy policies

Get BOB LLC (“we,” “us,”, “our” or "Get BOB") respects your privacy. This Privacy Policy explains who we are, how we collect, share, and use personal information about you, and how you can exercise your privacy rights. This policy applies to all users of Get BOB websites and services.

1. Who We Are

Get BOB is a provider of AI-powered business solutions headquartered in Austin, TX, United States. For more information about us, please visit our website at https://getbob.ai.

2. Information We Collect

Information You Provide to Us

Account registration: When you create an account, we collect your name, email address, password, company name, and company role. You may also optionally provide additional information such as detailed job descriptions or names of teams or colleagues you work with.
Customer service: If you contact us, we collect your name and email address/phone number/mail address, depending on your means of contact.
Forms: When you fill out a contact form on our website, we collect your name, email address, and company name.
Social media interactions: We collect names, profile photos, message content, and profile IDs from user interactions with us on social media.
Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument.
Usage Data: We collect data about your interactions with our services, including access dates and times, pages viewed, the type of browser you use, and other actions you take on our Site.

Information We Collect Automatically

We collect certain information automatically from your device when you visit our website or use our services, including:

IP address
Device type
Browser type
Geographic location
Interaction data (e.g., pages visited, links clicked)

We use cookies and similar tracking technologies to collect this information.

3. No Sale of Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties for monetary or other valuable consideration. In the event of a business transaction, such as a merger or acquisition, your personal information may be transferred to the new owner, but this will not be considered a sale under applicable privacy laws.

4. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

To facilitate account creation and logon process.
To send administrative information to you for business purposes, legal reasons, and/or possibly for contractual reasons.
To fulfill and manage your orders for contractual reasons.
To manage user accounts for the performance of our contract.
To post testimonials with your consent.
To request feedback with your consent.
To protect our Site for business purposes and to prevent fraud.
To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
To respond to legal requests and prevent harm as necessary.
To deliver services to the user as part of our contract.
To respond to user inquiries/offer support to users.
For other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Site, products, services, marketing, and your experience.

5. Information Sharing

We may share your information with:

Service providers who process data on our behalf.
Partners for joint marketing activities.
Law enforcement or regulatory bodies when required by law.
Potential buyers in the event of a business transaction.

We also share anonymized data for any lawful purpose.

6. Use of Data from Integrated Partners

We integrate with third-party services to enable users to connect external accounts and enhance functionality. When doing so, we follow the data usage and privacy requirements specific to each partner. Below are integration-specific commitments:

(a) Google Workspace APIs

If you choose to connect your Google account, we may access limited data from your Google Workspace services in order to provide core features of our product. We do not use or transfer this data for purposes other than providing or improving user-facing functionality that is clearly visible within Get BOB.

We comply with Google’s Limited Use Policy regarding all use of Google API Services user data.

7. Your Data Protection Rights

You have the following rights:

Access: You can request access to your personal data.
Correction: You can request the correction of inaccurate data.
Deletion: You can request the deletion of your data, subject to legal obligations.
Restriction: You can request the restriction of data processing.
Objection: You can object to data processing.
Portability: You can request your data in a portable format.
Withdrawal of consent: You can withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Complaint: You can lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at privacy@getbob.ai.

8. Data Security

We have implemented appropriate technical and organizational security measures, including encryption, access controls, and data anonymization, designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.

9. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. When no longer needed, we will delete or anonymize your data.

10. Cookies and Tracking Technologies

We use cookies and similar technologies for analytics and advertising. You can control cookies through your browser settings. You can also manage your consent preferences at any time.

11. International Data Transfers

Your data may be transferred to countries with different data protection laws. We ensure appropriate safeguards, such as Standard Contractual Clauses or other legal mechanisms, are in place to protect your data.

12. Legal Basis for Processing (EEA and UK Users)

We process your data based on your consent, to perform a contract, or for legitimate interests. We may also process data to comply with legal obligations.

13. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

14. Automated Decision-Making

We do not use automated decision-making processes that have legal or significant effects on users.

15. Data Breach Notification

In the event of a data breach, we will notify affected users and the appropriate supervisory authorities as required by law.

16. Contact Information

If you have any questions or concerns about our use of your data, please contact our DPO at privacy@getbob.ai or visit our website at https://getbob.ai.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Please review this policy periodically for updates.

This document was last updated on November 14th, 2025.

Privacy policy