2Chat

2chat.io
Customer feedback Marketing tools CRM Communication

2Chat is a WhatsApp automation platform built for fast, reliable messaging at scale. It focuses on autonomous outreach, instant replies, and keeping contact data tidy—so conversations and order updates don’t stall while teams manually track chats, phone numbers, and follow-ups. With WhatsApp-first workflows, 2Chat helps businesses respond quickly and maintain cleaner customer records for smoother customer support and sales operations.

When BOBs connect to 2Chat, they can instantly respond to new WhatsApp conversations, handle inbound customer questions, and take action based on what’s said—without waiting on someone to check messages. This makes WhatsApp a fully operational channel for customer support, lead qualification, and sales follow-up.

BOBs can also react immediately to order-related WhatsApp updates, so customers get timely confirmations, status updates, and next steps. Alongside messaging, BOBs can create and enrich contacts and validate phone numbers so your CRM and outreach lists stay accurate over time—reducing bounced messages and manual cleanup. You get smoother customer communication, faster turnaround, and cleaner data across the business.

What can BOBs do with 2Chat?

Perform actions

  • Check Phone Number for WhatsApp
  • Create Contact
  • List From Phone Number Options
  • Send Whatsapp Text Message

Listen to real-time events

  • New Conversation (Instant)
  • New Message (Instant)
  • New WhatsApp Order (Instant)