Acuity Scheduling

acuityscheduling.com
Commerce Logistics Productivity

Acuity Scheduling is a scheduling platform designed to keep your calendar accurate and booking workflows smooth. It supports appointment types, service/product cataloging, availability rules, and client-facing booking experiences, helping teams reduce scheduling friction. With strong operational support for real-time updates and appointment management, Acuity is widely used by service businesses that need dependable booking flow across their day-to-day calendar.

Connecting Acuity Scheduling enables BOBs to run end-to-end scheduling jobs: they can look up what’s available, select the right appointment type or product/service, and confirm bookings with the correct details—so your calendar stays consistent and your clients get fewer delays. When something changes, BOBs can instantly respond to new or rescheduled appointments to trigger follow-up actions across your other systems.

BOBs can also use client information and booking history to reduce no-shows and eliminate back-and-forth. For example, they can pull prior appointments for context, help staff prioritize or plan around recurring clients, and ensure blocked times are respected to prevent double-booking. This unlocks broader use cases like automated intake-to-booking journeys, real-time scheduling coordination, and operational monitoring of appointment changes.

What can BOBs do with Acuity Scheduling?

Perform actions

  • Add Blocked Off Time
  • Book Appointment
  • Check Availability Times
  • Find Appointments by Client Info
  • Get Appointments
  • Get Appointment Types
  • Get Availability Times
  • Get Products
  • List Calendar ID Options
  • List Form ID Options
  • List Label ID Options

Listen to real-time events

  • New Appointment (Instant)
  • New Appointment Canceled (Instant)
  • New Appointment Rescheduled (Instant)