AfterShip

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AfterShip is a shipment tracking platform built to help ecommerce brands reduce delivery anxiety. It consolidates tracking from multiple carriers, keeps tracking data up to date, and powers customer notifications when milestones change. Widely used by online businesses, AfterShip helps teams improve post-purchase experience with timely updates and fewer manual support requests.

AfterShip helps BOBs stay “on top” of delivery progress. BOBs can create tracking records from new orders, fetch the latest tracking information, and refresh shipment details as carriers update events—so order status stays accurate without manual checking. When a shipment milestone changes, BOBs can immediately react to the update and coordinate next steps such as sending customer-facing notifications, updating order records in connected tools, and routing alerts for exceptions (e.g., delayed shipments).

This unlocks use cases like proactive post-purchase messaging, lower support workload through real-time tracking updates, and more reliable customer communications across your ecommerce and support stack—without slowing your team down.

What can BOBs do with AfterShip?

Perform actions

  • Create Tracking
  • Get Tracking
  • List Tracking ID Options
  • Update Tracking

Listen to real-time events

  • Shipment Status Updated