Botpress
botpress.comBotpress is a popular platform for building and managing conversational AI across websites, apps, and channels. It helps teams design chat experiences with bot workflows, connect conversation logic to business systems, and improve conversations over time with event-driven automation. Botpress is trusted by product teams and bot builders looking to turn customer and internal chat into measurable actions.
With Botpress connected, BOBs can treat chat as an operational signal—not just a transcript. BOBs can fetch and review conversation activity, identify who is involved, and maintain clean context by adding the right participants when needed. That context then powers higher-quality downstream decisions across your customer support, lead handling, and internal ops tools.
BOBs also unlock event-driven bot operations: when a bot event is created, they can react immediately—summarize what happened, update records, route the conversation to the next best action, or trigger follow-up steps in connected systems. This is ideal for scaling support triage, accelerating lead qualification, and orchestrating multi-step conversational journeys with consistent outcomes.
What can BOBs do with Botpress?
Perform actions
- Add Participant To Conversation
- List Conversations
Listen to real-time events
- New Bot Event Created