Botstar
Botstar is a customer engagement platform for building and managing chatbots that help businesses capture leads, answer questions, and guide users through support and sales journeys. It’s designed to keep conversational experiences organized, timely, and easy to operate, while also fitting into content and bot lifecycles so updates can be reflected quickly where customers interact.
When Botstar is connected, BOBs get a reliable trigger to stay ahead of changes in your conversational and content setup. As soon as new bots are created or new CMS entities/items appear, BOBs can immediately decide what message should go out (based on the new content) and send it to the right place in your customer chat experience—helping keep updates consistent across channels without manual coordination.
This unlocks use cases like launch-day chat follow-ups, instant messaging when product knowledge or content updates are published, and automated readiness when new bot experiences go live. Instead of waiting for teams to remember updates, BOBs respond automatically to bot/CMS lifecycle events, so customer-facing guidance remains accurate and timely.
What can BOBs do with Botstar?
Perform actions
- List Bot ID Options
- Send Message
Listen to real-time events
- New Bot Created
- New CMS Entity Created
- New CMS Entity Item Created