ClickHelp

clickhelp.com

ClickHelp is a documentation and help center platform designed to help teams draft, publish, and manage knowledge content with AI-assisted workflows. It supports structured knowledge bases (topics, publications, and projects) and includes safeguards like automated backups, so documentation stays reliable over time. Teams use it to streamline documentation production, reduce errors, and maintain secure, up-to-date help content.

Connecting ClickHelp gives BOBs the ability to actively maintain your help center content lifecycle—so documentation doesn’t lag behind your product or support needs. BOBs can draft new topics, organize them into the right structure, and publish updated documentation to keep customers and internal teams aligned. When your documentation changes, BOBs can also react to those updates to coordinate follow-up actions (like backups and version safety) across your connected tools.

This unlocks use cases such as proactive knowledge base maintenance, faster documentation turnaround for new features or FAQs, safer publishing with automatic project backups, and streamlined governance so your help center remains accurate, consistent, and protected over time.

What can BOBs do with ClickHelp?

Perform actions

  • Create Project Backup
  • Create Publication
  • Create Topic
  • List Project ID Options
  • List User Name Options

Listen to real-time events

  • New Topic Created
  • Topic Updated