Craftboxx

craftboxx.de
Commerce Productivity Customer feedback Marketing tools CRM Business management

Craftboxx is a record and workflow platform designed to handle the full lifecycle of customer engagement. It helps teams manage core entities like customers, mailing addresses, projects, appointments, and content such as articles—so information stays consistent as work progresses. With a structured data model and real-time updates, Craftboxx is built for operational clarity and faster follow-through across sales, scheduling, and content-related tasks.

When Craftboxx is connected, BOBs can treat Craftboxx as your business “system of record” for the work that depends on accurate customer and project details. As new customers, projects, and appointments show up, BOBs immediately react to keep downstream information consistent—reducing manual copy/paste and preventing mismatched dates, addresses, or project context.

BOBs can also extend Craftboxx beyond simple entry creation: they can update existing projects and appointments as conditions change, generate article records tied to the right customer or project, and ensure mailing addresses are captured correctly when new customers are created. This unlocks use cases like automated onboarding, scheduling coordination, maintaining up-to-date project timelines, and content setup tied to real business events.

Available actions and events include:
- Actions: Update Project and Appointment; Create Customer and Mailing Address; Create Article.
- Events: New Project; New Customer; New Appointment.

What can BOBs do with Craftboxx?

Perform actions

  • Create Article
  • Create Customer and Mailing Address
  • List Appointment ID Options
  • List Project ID Options
  • Update Project and Appointment

Listen to real-time events

  • New Appointment
  • New Customer
  • New Project