Customer Fields
app.customerfields.comCustomer Fields is a customer data enrichment and profile management platform designed to keep customer records clean, consistent, and flexible. With custom fields, teams can capture exactly the information they need, maintain it over time, and make it available for downstream tools that power personalization, segmentation, and support. It’s built for businesses that want structured customer data they can rely on as operations scale.
By connecting Customer Fields, BOBs can take customer information gathered from across your tools and keep your customer profiles current in a structured way. Instead of manual copy-paste updates, BOBs can create new customer records when they’re first identified, then continuously update the right custom fields as new details arrive—ensuring every connected system has the latest, most relevant data.
Instant “customer created” and “customer updated” events let BOBs react immediately. That enables jobs like keeping segmentation lists fresh, powering personalized outreach, routing support with richer context, and maintaining consistent customer attributes across your stack—while reducing data drift and duplicate records.
Actions supported: Create Customer, Update Customer. Events supported: Customer Created (Instant), Customer Updated (Instant).
What can BOBs do with Customer Fields?
Perform actions
- Create Customer
- List Customer ID Options
- List Form ID Options
- Update Customer
Listen to real-time events
- Customer Created (Instant)
- Customer Updated (Instant)