Delivery Match
Delivery Match specializes in keeping eCommerce and logistics operations on track by providing real-time delivery status checks. It focuses on reducing delays between what customers expect and what your team can reliably confirm, helping teams respond faster with accurate order progress. With shipment visibility built for ongoing operations, it supports smoother customer communications and fewer time-consuming status lookups.
When a delivery is in motion, BOBs can continuously retrieve order progress using Delivery Match’s real-time status checks. Instead of relying on manual tracking or outdated estimates, BOBs pull the latest shipment information, interpret what it means for customers, and prepare the right next communication—so your updates stay consistent, timely, and accurate.
This unlocks customer support and operations use cases like automated delivery notification drafts, proactive escalation when a shipment stalls, reduced support workload from “Where is my order?” messages, and fewer manual follow-ups by keeping everyone aligned to the same current delivery status across connected systems.
What can BOBs do with Delivery Match?
Perform actions
- Get Status
- List Order Number Options
- List Shipment ID Options