DevRev

devrev.com
Help desk Productivity CRM Business management

DevRev is a modern work management platform built for technical teams to capture engineering work, structure it into actionable records, and keep updates flowing across the lifecycle. It helps teams standardize how work is tracked (including custom schema elements), collaborate through comments, and move quickly from new work to resolved outcomes. DevRev is trusted for improving speed, clarity, and coordination in complex engineering and customer-facing technical operations.

Connecting DevRev enables BOBs to convert engineering signals into structured work right away. When new work is created, BOBs can automatically generate the right tickets, tasks, issues, or opportunities so nothing gets lost between teams—and updates can be kept current as context changes. By responding to comments as they arrive, BOBs help maintain an always-on feedback loop, keeping triage moving and stakeholders informed without constant manual checking.

This unlocks use cases like automated engineering intake and ticketing, real-time triage and comment handling, keeping issue status synchronized across systems, and consistently enriching records using custom schema fragments. Ideal for engineering ops, technical support, and product teams who want faster turnaround and fewer status gaps between engineering activity and downstream execution.

What can BOBs do with DevRev?

Perform actions

  • Create Comment
  • Create Issue
  • Create Opportunity
  • Create or Update Custom Schema Fragment
  • Create Task
  • Create Ticket

Listen to real-time events

  • New Comment Created (Instant)
  • New Work Created (Instant)