DigitalRiver
digitalriver.comDigital River supports global ecommerce operations with tools designed to keep transactions, customer data, and order management accurate and up to date. Built for scale, it helps businesses streamline payments and fulfillment processes while maintaining reliable synchronization between storefront activity and back-office systems. Its platform is widely used by ecommerce teams that need dependable, near real-time updates to reduce delays, errors, and manual work across regions and sales channels.
With the DigitalRiver integration, BOBs can act on high-signal ecommerce moments as they happen—so your operational systems stay aligned with what customers actually buy and pay for. Real-time payment and order completion events let BOBs immediately update connected customer records, trigger downstream actions in your stack, and keep teams from chasing status changes manually.
BOBs can also take proactive commerce actions: creating products in DigitalRiver when new catalog items are ready, updating customer information to reflect the latest details, and canceling orders when specific conditions arise (e.g., availability changes, fraud/eligibility outcomes, or policy-driven cancellations). This unlocks end-to-end use cases like automated fulfillment handoffs, dynamic catalog operations, and reduced cancellation/support workload—while keeping order state consistent across systems.
What can BOBs do with DigitalRiver?
Perform actions
- Cancel Order
- Create a Product
- Update Customer Information
Listen to real-time events
- New Order Completed (Instant)
- New Payment Status Updated (Instant)