eTrusted
etrusted.comeTrusted helps businesses autonomously capture and manage customer reviews across their review sources. It supports generating reply drafts to keep messaging consistent, maintaining control over what gets approved via vetoes, and organizing review records and ratings so teams can respond confidently. The platform is built for review quality workflows—making it easier to turn customer feedback into timely, on-brand engagement.
With eTrusted connected, BOBs can centralize review handling so responses stay fast, consistent, and aligned with your standards. BOBs can fetch review data, draft replies in your preferred tone, and save approved responses so they’re ready for your process. If a reply needs to be blocked, BOBs can create and manage vetoes tied to specific reviews, then coordinate controlled follow-ups instead of letting unapproved messaging slip through.
This is especially useful for multi-location or high-volume teams that need brand consistency without adding manual work. BOBs can also keep visibility on rating and review volume—helping you prioritize the right reviews and spot trends—while ensuring your review engagement workflow remains reliable over time.
What can BOBs do with eTrusted?
Perform actions
- Create A Veto For A Review
- Delete Review Reply
- Get A Review Veto By Review ID
- Get List of Reviews
- Get List of Reviews with Fewer Properties
- Get Review by ID
- Get Service Review Rating
- Get The Total Number Of Reviews Based On A Filter
- List Channel ID Options
- Save A Review Reply