Heartbeat

heartbeat.chat
Social media Analytics Marketing tools Communication

Heartbeat is a real-time engagement platform that turns user activity (“signals”) into timely, relevant outreach. It helps teams reach new users and re-engage existing ones with direct messages, group-based onboarding, and event-driven follow-ups—so participation doesn’t rely on manual checking or slow response times.

Connecting Heartbeat helps BOBs watch for meaningful moments inside your user journey—like when someone joins or when their status changes—then respond immediately with the right next step. Instead of waiting for someone to notice, BOBs can initiate direct conversations, route people into the right groups for onboarding or retention, and kick off event-based engagement to keep momentum going.

This unlocks use cases like automated onboarding outreach, reactivation campaigns triggered by user behavior, personalized “welcome + next action” messaging, and structured community engagement (e.g., adding users to cohorts and launching events the moment activity happens). With Heartbeat as the signal source, BOBs can keep outreach timely, consistent, and aligned with what users actually do—improving activation, participation, and long-term retention.

What can BOBs do with Heartbeat?

Perform actions

  • Add To Group
  • Create Event
  • List Emails Options
  • List Group ID Options
  • Send Direct Message

Listen to real-time events

  • New Event (Instant)
  • New User (Instant)
  • User Updated (Instant)