HelpDocs
helpdocs.ioHelpDocs is a help center and documentation platform built to help teams create, organize, and maintain clear knowledge with less effort. It supports versioned articles, structured categories, and fast publishing workflows, while also helping you turn documentation into chatbot-ready knowledge pages. HelpDocs is designed for businesses that need searchable, reliable documentation as their product and support content evolve.
When BOBs connect to HelpDocs, they can manage your documentation library end-to-end: creating new help center articles, organizing them into categories, searching and retrieving the right content, and maintaining article versions so updates don’t break existing knowledge. Instead of juggling spreadsheets or manual editing, BOBs can keep your documentation structured and publish-ready as your team ships changes.
BOBs can also automatically generate chatbot source pages from your help center content. This helps your support chatbot stay aligned with the latest approved documentation, improving the quality and consistency of self-serve answers. Common outcomes include faster publishing, fewer outdated articles, and a reliable knowledge base that’s easy to find and reuse across support and automation workflows.
What can BOBs do with HelpDocs?
Perform actions
- Create Article
- Create Category
- Delete Article
- Delete Category
- Generate Chatbot Source Page
- Get Article
- Get Article Versions
- Get Category
- List Article ID Options
- List Articles
- List Categories
- List Group ID Options
- Search Articles