Hostaway
hostaway.comHostaway is a hospitality automation platform built to help short-term rental teams deliver timely, consistent guest communication. It supports reservation management and streamlined operations so hosts can stay on top of arrivals, ongoing guest needs, and property workflows. The platform is widely adopted in the vacation rental industry for reducing manual back-and-forth and helping teams scale guest support without losing responsiveness.
With Hostaway connected, BOBs can monitor reservation activity and guest communication signals, then take action to keep each stay on track. Instead of relying on manual checking, BOBs create the right tasks, update them as plans change, and send timely guest messages with the right context—so you maintain a consistent guest experience from booking through the stay.
BOBs can also connect reservation updates to operational follow-through: when a new booking arrives or details change, they can trigger the appropriate task readiness and outreach, reducing delays and preventing common issues like missed arrival instructions or outdated housekeeping reminders. This unlocks higher guest satisfaction, faster response times, and smoother day-to-day operations across one or many properties.
What can BOBs do with Hostaway?
Perform actions
- Create Reservation
- Create Task
- List Listing Options
- List Task Options
- List User Options
- Send Message To Guest
- Update Task
Listen to real-time events
- New Message Received
- New Reservation Created
- New Reservation Updated