InsertChat
insertchat.comInsertChat is a lead-to-chat communication platform designed to help teams respond quickly and keep conversations moving. It focuses on converting new leads into active chat sessions, managing lead records, and using chatbot activity to trigger the right follow-up at the right time. With session-based automation, InsertChat supports smoother sales and support handoffs while reducing manual lead management.
When InsertChat is connected, BOBs can watch for real user sessions and AI chatbot activity, then take action to ensure every lead gets timely communication. Instead of waiting for someone to remember to follow up, BOBs can create or clean up leads as they enter your pipeline, then push the right messages into the correct existing chats based on what’s happening now.
This unlocks outcomes like faster lead response times, fewer duplicate or stale leads, and consistent follow-up—whether a prospect starts engaging through chat, or an AI chatbot captures intent first and hands it off for human or automated follow-up. BOBs can coordinate the chat touchpoint with your broader sales or support stack to keep momentum from first session to next step.
What can BOBs do with InsertChat?
Perform actions
- Create Lead
- Delete Lead
- List Chatbot ID Options
- List Lead ID Options
- Push Message to Existing Chat
Listen to real-time events
- New AI Chatbot
- New Chat Session
- New Lead Created