Local Reviews
Local Reviews helps businesses capture customer sentiment efficiently by sending targeted review requests and survey links. It’s designed to keep feedback consistent—so responses don’t get scattered—while supporting reputation growth through timely, multi-channel outreach (SMS and email) and on-demand survey link creation.
By connecting Local Reviews, BOBs can proactively manage your reputation pipeline end-to-end: generate a fresh survey URL when a new review moment comes up, then reach out through SMS or email with the right request message. When customers respond, BOBs can standardize those replies into a consistent feedback flow so the information is ready for follow-up and action.
This unlocks broader use cases like automated review capture after purchases or service completion, faster response to unhappy customers, and ongoing collection of structured feedback you can use to improve listings, customer experience, and marketing claims—without adding manual outreach work to your day.
What can BOBs do with Local Reviews?
Perform actions
- Get Survey URL
- Send Review Request Via Email
- Send Review Request Via SMS