Microsoft Bookings

microsoft.com

Microsoft Bookings helps businesses schedule appointments with the right services, staff, and availability. It centralizes booking details so customers can reserve times, while teams can manage staff schedules, service lists, and appointment changes in one place. Widely used across organizations, Bookings is designed to reduce scheduling friction and keep operations running smoothly.

When connected, BOBs can run end-to-end scheduling jobs inside Microsoft Bookings: set up the business structure (services, staff, booking business), create or match customers, and book appointments with the right staff and availability. Instead of relying on manual back-and-forth, BOBs can take a booking request and immediately translate it into an accurate appointment in the right calendar, keeping the scheduling flow consistent.

BOBs also stay responsive to change. If a plan update means an appointment should no longer happen, BOBs can cancel the relevant booking to prevent double-booking and mismatched schedules. This unlocks use cases like automated intake-to-booking, service booking coordination for multiple offerings, staff-aware scheduling, and keeping appointment calendars reliable across operations.

What can BOBs do with Microsoft Bookings?

Perform actions

  • Cancel Appointment
  • Create Appointment
  • Create Booking Business
  • Create Customer
  • Create Service
  • Create Staff Member
  • List Appointments
  • List Booking Businesses
  • List Services
  • List Staff Members