NinjaOne

ninjaone.com
Help desk Analytics CRM Business management

NinjaOne is an IT operations and remote management platform built to keep endpoints and infrastructure organized, monitored, and responsive. It helps teams maintain accurate device inventories, track device status over time, and speed up troubleshooting with workflows that connect detection to action. With broad adoption across IT operations and MSP environments, NinjaOne is known for its automation-first approach to device management and support readiness.

With NinjaOne connected, BOBs can keep your device inventory accurate by updating device details as devices appear or change—reducing manual record cleanup and keeping IT data consistent. When a device comes online, BOBs can immediately react to the signal by opening a support ticket with the right context so your team can investigate sooner rather than later.

This enables proactive IT operations use cases like instant ticket creation for newly detected assets, faster onboarding support for new endpoints, and smoother handoffs to help desk or service workflows—while ensuring device data stays current across your connected tools.

What can BOBs do with NinjaOne?

Perform actions

  • Create Support Ticket
  • List Assigned App User ID Options
  • List Node Role Id Options
  • List Policy ID Options
  • List Status Options
  • List Ticket Form ID Options
  • Update Device

Listen to real-time events

  • New Device Online