Omnisend

omnisend.com

Omnisend is an ecommerce-focused customer engagement platform built for email and SMS marketing automation. It helps teams capture and unify customer data, trigger messages based on real customer behavior, and measure campaign performance. With audience segmentation and automation workflows, Omnisend is widely used by online brands that want faster, more targeted lifecycle messaging across channels.

Connecting Omnisend enables BOBs to keep your customer data current and move marketing action forward the moment key commerce events happen. BOBs can update contacts when details change, create timely custom events that reflect what’s happening in your store, and kick off campaigns based on those signals—reducing list cleanup and eliminating follow-up delays.

With event-driven automation, BOBs can help you maintain a reliable audience for outreach, coordinate onboarding and purchase follow-ups, and ensure the right message goes out at the right time. This unlocks use cases like order-completion messaging, sign-up lifecycle nudges, and more consistent targeted marketing across email and SMS—without manually tracking every change in your system.

What can BOBs do with Omnisend?

Perform actions

  • List Campaign ID Options
  • List Contact ID Options
  • List Event ID Options
  • Start Campaign
  • Trigger Custom Event
  • Update Contact

Listen to real-time events

  • New Contact Created
  • New Order Completed