Pidj

gopidj.com
Commerce Customer feedback Marketing tools Communication

Pidj is a text-message platform built for quick outreach and feedback collection. It helps teams launch SMS surveys, grow and manage contact lists, and run message campaigns with timely delivery so you can capture customer responses and act on them sooner. With a focus on practical SMS workflows, Pidj supports organizations that need reliable follow-up without spending hours on manual list building and campaign sending.

When you connect Pidj, BOBs can run end-to-end SMS outreach jobs: collecting feedback with short surveys, keeping contact lists up to date, and triggering timely follow-ups based on your business signals. Instead of manually exporting lists and scheduling messages, BOBs can prepare who to message, kick off surveys when the timing is right, and send the right texts to drive responses.

This unlocks use cases like automated customer feedback collection after support or service, onboarding or re-engagement text campaigns, and ongoing operational outreach where speed matters. BOBs can also coordinate with other tools (CRM, spreadsheets, support inboxes, or analytics) to decide when to survey, which segment to contact, and what the SMS message should say based on the context they receive.

Actions available: Initiate Survey, Create Contact, Send Message.

What can BOBs do with Pidj?

Perform actions

  • Create Contact
  • Initiate Survey
  • List Contact ID Options
  • List Group Id Options
  • List Survey ID Options
  • Send Message