Plivo
plivo.comPlivo is a communications platform for running reliable SMS and voice engagement at scale. It supports outbound messaging and calls, inbound message handling, and call-triggered workflows—so teams can react quickly, follow up consistently, and integrate communications into broader business operations. With developer-friendly APIs and enterprise-grade reliability, Plivo is trusted by organizations that need dependable contact-center and outreach messaging.
Connecting Plivo gives BOBs the ability to run customer outreach through SMS and voice, then immediately adapt based on what people do next. BOBs can send targeted messages (SMS or MMS), place calls and deliver spoken prompts, and use inbound text signals to trigger the right next step right away—like answering common questions, confirming details, or escalating when needed.
After calls complete, BOBs can automatically log outcomes and trigger follow-up actions in your business tools (e.g., notify a team, start a ticket, update a CRM record, or send a new message). This makes it ideal for lead follow-up, appointment reminders, customer support triage, campaign operations, and other time-sensitive engagement where consistency matters.
What can BOBs do with Plivo?
Perform actions
- Make A Call
- Plays An Audio
- Send MMS
- Send SMS
- Speak Text
Listen to real-time events
- New Completed Call
- New SMS Received (Instant)