Retriever
helloretriever.comRetriever helps businesses manage device lifecycle operations like offboarding returns, upgrades, and repair flows. It focuses on quickly generating return orders and reliably retrieving order details so teams spend less time on manual coordination and fewer transactions fall through the cracks. The platform is built for operational clarity—turning device-related requests into trackable orders with the information needed to keep work moving end to end.
When a device needs to be returned for offboarding, an upgrade, or a repair, Retriever gives BOBs a reliable way to start the process without back-and-forth or spreadsheet juggling. BOBs can create a device return order from the information they gather in your business systems (like customer/device identifiers, reason, and instructions), then immediately confirm what was submitted.
With order retrieval, BOBs can also look up order status and details on demand, enabling proactive follow-ups and fewer “did we get everything?” moments. This unlocks use cases such as faster offboarding checklists, automated repair/upgrade logistics coordination, and streamlined device return operations that reduce manual data entry and errors across customer and operations teams.
What can BOBs do with Retriever?
Perform actions
- Create Device Return
- Get Order
Listen to real-time events
- New Device Return Order