Returnista

returnista.com
Commerce AI Logistics Productivity Customer feedback

Returnista is a returns automation platform designed to move return operations from start to finish with real-time data and instant triggers. It keeps return orders, approvals, confirmations, shipment updates, and label generation in sync—helping businesses reduce manual chasing and speed up customer-facing return experiences. With up-to-date return information exposed across the return lifecycle, teams can act quickly and consistently from intake through completion.

Connect Returnista so BOBs can act on live return lifecycle data—turning returns into a managed, event-driven job rather than a manual ticket queue. When shipments are received, sales orders are approved/denied, or return orders are created and confirmed, BOBs can instantly coordinate the next operational step across your business tools.

BOBs can also keep return logistics accurate by reading and updating return locations, pulling return reasons, and referencing return order emails and consumer purchase context. This enables end-to-end use cases like automated approvals routing, dynamic label readiness, status-driven customer messaging, and proactive completion workflows that reduce back-and-forth and speed up resolution time.

What can BOBs do with Returnista?

Perform actions

  • Create Return Location
  • Get Consumer Purchases
  • Get Draft Return Orders
  • Get Return Locations
  • Get Return Order
  • Get Return Order Emails
  • Get Return Orders
  • Get Return Reasons
  • Get Return Request
  • Get Return Requests
  • Update Return Location

Listen to real-time events

  • New Return Order Created (Instant)
  • New Shipment Label Created (Instant)
  • Return Order Completed (Instant)
  • Return Order Confirmed (Instant)
  • Sales Order Approved or Denied (Instant)
  • Shipment Received Tracking Updates (Instant)