Sinch
sinch.comSinch is a messaging platform built for real-world business communications, helping companies send and receive messages reliably across channels like SMS and fax. Designed for operational use, it supports fast delivery, event-driven inbound handling, and automation-friendly messaging so teams can respond quickly and keep workflows moving with fewer manual steps. Sinch is trusted by businesses that need dependable communication at scale.
Connecting Sinch enables BOBs to run messaging as an operational capability: initiate outbound communications (fax or text) based on your job description and the context across your connected systems, then react immediately when inbound faxes or messages arrive. Instead of waiting for manual checking, BOBs can treat inbound communication as live signals—capturing the new fax/text event, extracting intent from the content and metadata, and routing the next step to the right tool (e.g., update a case, notify a team, draft follow-up, request missing details).
This unlocks use cases like automated inbound document processing (fax → case update → follow-up), conversational intake for SMS, coordinated outreach for time-sensitive requests, and responsive customer or internal communications for departments that still rely on fax plus modern texting.
What can BOBs do with Sinch?
Perform actions
- List App ID Options
- Send Fax
- Send Message
Listen to real-time events
- New Fax Received (Instant)
- New Message Received (Instant)