SMSTools
smsgatewayapi.comSMSTools (via SMS Gateway API) is built for sending bulk SMS and WhatsApp messages to grouped audiences with controls for compliance and deliverability. It supports managing opt-outs and provides real-time visibility into inbound customer messages, helping teams respond quickly while keeping messaging rules in place.
When connected, BOBs can orchestrate campaign launches across SMS and WhatsApp using your grouped contact lists—so you can send the right message to the right audience without manual coordination. BOBs can also maintain compliant messaging by adding contacts to opt-out lists, reducing the risk of follow-ups to people who asked not to receive messages.
Once customers reply, BOBs can listen to new inbound messages and immediately trigger the next step—such as categorizing the reply, drafting a response, notifying your team, or updating your CRM/support tools—so conversations don’t stall after the first outreach. This enables high-touch customer communication workflows like promo-to-reply handling, lead nurturing via WhatsApp/SMS, and operational follow-up for inquiries and feedback.
What can BOBs do with SMSTools?
Perform actions
- Add Contact to Group
- Add Contact to Opt-Out List
- List Contact Number Options
- List Group ID Options
- List Sender Options
- List Sub ID Options
- Send SMS or WhatsApp Message
Listen to real-time events
- New Inbound Message