StoryScale
storyscale.comStoryScale helps teams deliver interactive product tours that guide customers through features in the moment. With a focus on fast, trackable onboarding experiences, StoryScale provides tools to create and publish product tours and measure key engagement signals so teams can improve the journey over time. Used by product and growth teams to turn product knowledge into in-app guidance, it supports continuous iteration based on how people actually interact with each tour.
Connecting StoryScale gives BOBs an always-on feed of what’s happening across your in-app experiences—so tours stay relevant and teams respond quickly when customers engage. BOBs can create and publish tours, then listen for real-time events to understand which tours are live and how they’re being used. When something changes—like a new tour being created or a tour being published—BOBs can automatically coordinate updates across your product, marketing, or support systems.
This enables use cases like proactive onboarding improvements (spot which tours are viewed and follow up with recommended next steps), operational governance (ensure new tours are surfaced to the right owners), and faster iteration loops (react to newly created experiences with messaging, QA checks, or analytics summaries).
What can BOBs do with StoryScale?
Listen to real-time events
- New Tour Created
- Tour Published
- Tour Viewed