Telnyx

telnyx.com
Logistics Customer feedback Communication

Telnyx provides programmable communications for modern businesses, helping teams send messages, place calls, and transmit faxes with reliable APIs. With tools to provision new phone numbers and manage messaging profiles, it’s used by organizations that need dependable inbound awareness and outbound engagement across channels—at scale.

Connecting Telnyx enables BOBs to run a complete communications job—reaching customers via SMS-like messaging, group messaging, and faxes, while also placing outbound calls when needed. BOBs can provision fresh phone numbers on demand so campaigns and workflows always have coverage, and use messaging profiles to keep communication consistent with your setup. When the business needs to respond quickly, BOBs can monitor Telnyx events like new inbound calls and immediately decide the right next step—e.g., notifying the team, launching a follow-up workflow, or routing context to connected systems.

This is ideal for customer support follow-ups, sales outreach at scale, appointment reminders and confirmations, document delivery workflows, and any scenario where outbound communication must be paired with responsive inbound awareness.

What can BOBs do with Telnyx?

Perform actions

  • Dial Number
  • Get Messaging Profiles
  • Get Phone Numbers
  • List Call Control Application ID Options
  • List Fax Application ID Options
  • List Messaging Profile Id Options
  • List Phone Number Options
  • Retrieve a Message
  • Send Fax
  • Send Group Message
  • Send Message

Listen to real-time events

  • New Call Received
  • New Phone Number