Tookan
tookanapp.comTookan is a last-mile delivery and field workforce task management platform designed to speed up dispatch and improve operational visibility. It helps teams create delivery-related jobs, assign them to the right drivers or teams, and keep work moving with clear task details—supporting faster, more reliable on-the-ground execution.
Connecting Tookan helps BOBs turn incoming requests (from your business systems or customer operations) into ready-to-dispatch work for your field teams. Instead of copying details into dispatch tools, BOBs can instantly package the right job type (pickup, delivery, combined, or appointment) with the correct field workforce assignment—reducing delays caused by manual updates and re-entry.
This enables use cases like automated same-day dispatch creation, appointment scheduling for on-site visits, and operational support when new orders, service requests, or returns require a field action. Once tasks are created, your dispatch pipeline becomes easier to maintain and you can move from “request received” to “work assigned” much more quickly.
Actions supported:
- Create Pickup Task
- Create Pickup And Delivery Task
- Create Delivery Task
- Create Appointment Task
- Create Field Workforce Task
What can BOBs do with Tookan?
Perform actions
- Create Appointment Task
- Create Delivery Task
- Create Field Workforce Task
- Create Pickup And Delivery Task
- Create Pickup Task