UPS

ups.com

UPS is a global shipping and logistics provider trusted for reliable parcel transportation, tracking, and shipment management. With tools spanning labels, shipments, and end-to-end visibility, UPS helps businesses keep deliveries on schedule and customers informed through detailed tracking and exception updates.

Connecting UPS empowers BOBs to run delivery operations end-to-end: from creating shipments with the right details, to quickly recovering labels when needed, and voiding shipments when mistakes or reroutes happen. BOBs can continuously pull tracking information so your team always has current delivery status without manual checks, and they can respond immediately when a shipment’s tracking shows a new event.

This unlocks practical logistics use cases like automated carrier updates for customers, proactive exception handling (e.g., delays or delivery issues), and keeping internal order and fulfillment records synchronized with shipment reality—reducing support tickets and improving delivery transparency.

What can BOBs do with UPS?

Perform actions

  • Create Shipment
  • Get Tracking Info
  • Recover Label
  • Void Shipment

Listen to real-time events

  • New Tracking Event (Instant)