Yay.com

Yay.com helps businesses move quickly from “new lead” to “next action” by powering outbound calling and contact updates. It’s designed for teams that rely on accurate phone/contact data and want reliable, timely follow-ups—supporting smoother handoffs between sales, onboarding, and customer service workflows.

With Yay.com connected, BOBs can treat new contacts as immediate opportunities: when a “New Contact Added” signal comes in, they can pull the right phone/contact details and trigger an outbound call right away—so leads and requests don’t sit waiting. BOBs can also keep your phone/contact information aligned over time by retrieving documents/phone books and ensuring records stay consistent, which reduces missed calls and outdated details.

This unlocks broader use cases like automated lead response, appointment or qualification calls, sales/support escalation when a new contact appears, and continuous contact hygiene that improves the quality of every follow-up across your sales and support processes.

What can BOBs do with Yay.com?

Perform actions

  • Create Outbound Call
  • Get Documents
  • Get Phone Books
  • List SIP User ID Options
  • List Target Hunt Groups Options

Listen to real-time events

  • New Contact Added