Zoom

zoom.us
Help desk Productivity Analytics Communication

Zoom is a leading video communications platform used by teams for meetings, webinars, and collaboration. It’s known for reliable audio and video, flexible meeting controls, and tools that capture meeting outputs like transcripts, summaries, and recordings—so organizations can turn live discussions into actionable records and follow-up work.

Connect Zoom so BOBs can listen to what happens in meetings and turn it into usable outcomes. When meetings and webinars are created, updated, started, or ended, BOBs can pull the right meeting details, fetch transcripts and summaries, and grab recordings and recording metadata. This makes it easy to automatically generate next steps, knowledge-base articles, customer follow-ups, or internal status updates—directly from the content your team already produces.

BOBs can also use engagement signals from participant and webinar reports to trigger downstream actions in your CRM, support, marketing, learning, or analytics workflows. For example: capture Q&A and attendees after a webinar, message participants in-session, compile call logs for better account context, and keep your records accurate by updating or deleting meeting/user data when changes occur.

What can BOBs do with Zoom?

Perform actions

  • Add Meeting Registrant
  • Add Webinar Registrant
  • Create Meeting
  • Create User
  • Delete Meeting
  • Delete User
  • Get Current User
  • Get Meeting Details
  • Get Meeting Recordings
  • Get Meeting Summary
  • Get Meeting Transcript
  • Get Webinar Details
  • List All Recordings
  • List Call Recordings
  • List Channels
  • List Meetings
  • List Past Meeting Participants
  • List Past Webinar Q&A
  • List User's Call Logs
  • List Webinar Participants Report
  • Send Chat Message
  • Update Meeting
  • Update Webinar
  • View User

Listen to real-time events

  • Custom Events (Instant)
  • Meeting Created (Instant)
  • Meeting Deleted (Instant)
  • Meeting Ended (Instant)
  • Meeting Started (Instant)
  • Meeting Updated (Instant)
  • New Recording Transcript Completed (Instant)
  • Recording Completed (Instant)
  • Webinar Created (Instant)
  • Webinar Deleted (Instant)
  • Webinar Ended (Instant)
  • Webinar Started (Instant)
  • Webinar Updated (Instant)
  • Zoom Phone Events (Instant)